- From the home screen, press the “Add funds” button with the “credit card” icon. This will open Moonpay’s page within a web browser.
- Select the currency you want to buy, then select the currency you want to spend. Note that the minimum transaction size is $30 or €30. Press continue.
- Enter your email address. A verification code will be sent to your email. Type the verification code back into the app. Tick the box agreeing to MoonPay’s Terms of Use and Privacy Policy. Press continue.
- Enter your first name, last name, date of birth, and nationality. Press continue.
- Enter your billing address. Press continue.
- Add a payment method by selecting credit/debit card, Apple Pay or a manual bank transfer.
- Use your previously entered address as the billing address, or untick the box to enter a different billing address.
- Enter your card details. Press continue.
- You will see the summary of your order. Make sure the right address is selected. Tick the box to agree with MoonPay’s terms of service and press “Buy”.
- Your card issuer may ask you whether you want to approve the transaction via text message or via their app.
- The order status is shown, it will be verified, processed, and delivered. You can also view the order details by pressing on “order details”. You may close the window. Once the transaction is completed, you will receive another email and see the assets appear in your wallet, with no further action required from your end.
MoonPay transactions normally take between a few minutes and half an hour to complete, but may take longer if they need to run additional checks. For example, if it's your first-ever purchase, or your first purchase with a particular payment card. You should have received an email with a confirmation of your transaction, a transaction ID, and a link to track your transaction. If your transaction is pending after 10 hours, feel free to contact support at support.moonpay.com.
